Terms and Conditions
1. Introduction
Welcome to Surplus Waste Solutions. By accessing and using our services, you agree to comply with and be bound by these Terms and Conditions. These terms apply to all visitors, users, and others who access or use the Service ("Users"). Please read these terms carefully before using our services. If you do not agree with any part of these terms, you may not use our services.
2. Services Provided
Surplus Waste Solutions provides waste management services, including but not limited to residential garbage removal, commercial waste disposal, construction debris removal, film production waste management, and dumpster rentals in the Greater Toronto Area (GTA). These services may be subject to availability, terms, and specific service agreements.
3. User Responsibilities
Users agree to:
Provide accurate, current, and complete information when engaging with our services.
Ensure that the waste being disposed of does not contain hazardous or illegal materials. Surplus Waste Solutions reserves the right to refuse collection of materials that are deemed hazardous or prohibited by law.
Ensure the waste is accessible for removal, and provide any necessary permissions for access to the property.
4. Payment Terms
All payments for services must be made in full according to the terms specified in the service agreement or as outlined in the quote provided. Payment methods include credit card, debit card, and e-transfer. Surplus Waste Solutions reserves the right to charge late fees for overdue payments.
5. Pricing and Quotes
Pricing is subject to the specifics of the services requested. Quotes provided are based on the type and amount of waste to be removed, the complexity of the project, and the distance of service. Prices are subject to change without notice, though we will provide updated quotes for any significant changes in the scope of services.
6. Cancellations and Refunds
Cancellations: If you need to cancel or reschedule a service, please contact us at least 24 hours before the scheduled service. Cancellations made less than 24 hours before the scheduled service may incur a cancellation fee.
Refunds: Refunds will be issued on a case-by-case basis, subject to review and approval by Surplus Waste Solutions. If services are rendered and completed, no refunds will be issued unless the service was not provided as agreed.
7. Limitation of Liability
Surplus Waste Solutions will not be liable for any indirect, incidental, special, or consequential damages arising out of the use of, or inability to use, our services. Our liability is limited to the total amount paid for the service rendered. We are not responsible for damage to property during waste removal, except in cases of gross negligence.
8. Privacy and Data Protection
For information on how we collect, use, and protect your data, please refer to our Privacy Policy below.
9. Changes to Terms
Surplus Waste Solutions reserves the right to modify or replace these Terms and Conditions at any time. All updates will be posted on this page, and it is your responsibility to review these terms regularly to stay informed about any changes.
10. Governing Law
These Terms and Conditions are governed by the laws of Ontario, Canada. Any disputes or claims arising out of these terms will be resolved in the appropriate courts in Ontario.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Surplus Waste Solutions
Email: info@surplusws.ca